Indlela Yokulungisa Izinkinga Namaphutha e-Netflix: Ukulungiswa Okuyi-12 Okusebenzayo Ngo-2026

Izinkinga eziningi zeNetflix zingaphansi kwezinto ezine: uxhumano olungakwazi ukugcina ukusakaza, idatha endala egcinwe kuhlelo lokusebenza lweNetflix noma isiphequluli, umkhawulo ku-akhawunti yakho - ukusakaza, Umndeni noma ukulanda - noma iphutha ohlangothini lweNetflix. Sebenza ngezilungiselelo ezingezansi ngaleyo ndlela, eshibhile futhi cishe kuqala. Uma iNetflix yehluleka ivame ukushiya ikhodi esikrinini - NW-3-6, UI-800-3, M7111-5059, TVQ-PM-100 - futhi leyo khodi ikutshela ukuthi ukuliphi ibhakede, ngakho-ke yibhale ngaphambi kokuthi uqale kabusha noma yini.

I-Netflix iyiwebhusayithi yokusakaza ukuzijabulisa ethandwa kakhulu lapho kudingeka. Ungajabulela uhla oluphelele lwezinhlelo ze-TV nama-movie ozikhethele wona nge-Netflix. Kodwa-ke, abanye abasebenzisi bakhononda ngokuthi ngezinye izikhathi babona i-Netflix Error Code esikrinini sabo futhi i-Netflix inenkinga yokusakaza okuqukethwe. Kunezinye izinkinga eziningana ngesivinini sayo kanye nokusebenza kwayo okuvame ukubonwa abasebenzisi abaningi.

Kulesi sihloko, sizokukhombisa izinkinga namaphutha e-Netflix bese sikutshela ukuthi ungazilungisa kanjani. Isiqondiso sethu sizokusiza ngokuqinisekile ukusheshisa ukusakaza kwe-Netflix.

Ukuxilongwa Okusheshayo: Izimpawu, Imbangela Engaba Khona, Ukulungiswa

Isibonakaliso	Imbangela okungenzeka	Lungisa
Ukubhafa, noma isithombe siyathamba	Ukuxhumeka kuhamba kancane kakhulu kuleyo divayisi	Lungisa 2
“Kunenkinga yokuxhuma”, noma ikhodi ye-NW noma ye-UI	Indlela yenethiwekhi noma idatha yedivayisi egciniwe	Lungisa 3, Lungisa 8
Ikhodi eqala ngo-M7, F7 noma S7	Izilungiselelo zesiphequluli, izandiso noma i-DRM	Lungisa 4, Lungisa 10
"Kubonakala sengathi usebenzisa i-unblocker noma i-proxy"	I-VPN, i-proxy noma i-DNS ehlakaniphile	Lungisa 11
"Baningi kakhulu abantu abasebenzisa le akhawunti"	Umkhawulo wokusakaza noma wendlu	Ukulungisa 5
Isikrini esimnyama esinomsindo	Idatha yesiphequluli, i-HDMI noma i-HDCP	Lungisa 7, Lungisa 9

Amakhodi Ephutha e-Netflix nokuthi Asho Ukuthini Ngempela

Ikhodi	Iqembu	Kusho ukuthini	Lungisa
NW-2-5 / NW-3-6	Inethiwekhi	Izilungiselelo ze-DNS, i-VPN noma ze-proxy	Ukulungisa 3
i-aip-701	Inethiwekhi	Ukuxhumeka kuvimbela idivayisi	Ukulungisa 3
I-UI-800-3	I-app data	Idatha egciniwe idinga ukuvuselelwa	Lungisa 8
I-TVQ-PM-100	I-app data	Idatha egciniwe imisa ukudlala	Lungisa 8
I-TVQ-PB-101	Idivayisi	Isihloko ngeke sidlale lapha	Lungisa 8
M7111-1331	Isiphequluli	Izandiso, noma akukho ukubuka kwesiphequluli ohlelweni	Lungisa 4
M7111-5059 / F7111-5059	Isiphequluli	Iphrokzi itholakele, noma i-DRM ivinjiwe	Lungisa 4, Lungisa 11
M7121-1331-P7	Isiphequluli	Iphutha elingalindelekile, i-DRM noma izandiso	Lungisa 4
M7037-1111	Inethiwekhi	"Kubonakala sengathi usebenzisa i-VPN noma i-proxy"	Lungisa 11
M7701-1003	Isiphequluli	Okuqukethwe okuvikelwe yi-Chrome noma i-Widevine	Lungisa 4
F7701-1003	Isiphequluli	I-Firefox DRM, ukuphequlula okuyimfihlo, iphakethe lemidiya	Lungisa 4
S7701 / S7701-1003	Isiphequluli	Ukuphequlula okuyimfihlo kwe-Safari	Lungisa 4
I-NSES-500	I-Netflix	Ukwehluleka kwesiphequluli sesikhashana noma iseva	Lungisa 1
10013	I-akhawunti	Ukuhlolwa kwesifunda noma i-akhawunti kwehlulekile	Lungisa 5, Lungisa 11
E109	Isiphequluli	Isiphequluli asisasekelwa	Lungisa 10

Lungisa 1: Hlola ukuthi i-Netflix ayisebenzi kahle ngaphambi kokuthi ushintshe noma yini

Lokhu kumahhala futhi kuthatha imizuzwana engamashumi amathathu, ngakho-ke kwenze kuqala. Akukho okwenzayo endaweni okudlula ukuphazamiseka.

• Vula ikhasi lesimo sokusakaza le-Netflix ku-help.netflix.com bese uhlola i-akhawunti yayo yokusekela ku-X.
• Zama idivayisi yesibili kanye nenethiwekhi yesibili; ifoni exhunywe kudatha yeselula ishesha kakhulu.
• Sebenzisa i-fast.com, elinganisa indlela eqonde ngqo ku-Netflix.
• I-Dowdetector ikhombisa ukwanda kombiko kusenesikhathi — isignali, hhayi isiqinisekiso.

Ngesikhathi sesigameko, linda imizuzu eyi-15 kuya kwengama-30 bese ushiya izilungiselelo zakho zodwa.

Lungisa 2: Indlela Yokubhekana Nezinkinga Zokusakaza ze-Netflix

Ukuxhumeka kwe-inthanethi okungapheli noma okubuthakathaka kungabangela ikhwalithi yevidiyo engeyinhle. Uma uhlangabezana nokuvinjelwa kwevidiyo ngenkathi ubuka amavidiyo ku-Netflix, ungasebenzisa amathiphu alandelayo ukulungisa izinkinga.

• Udinga ukuyeka ngokushesha konke ukulanda okungenzeka ukuthi kusebenza kumadivayisi.
• Ungaqala kabusha idivayisi yakho yokusakaza.
• Ukuqalisa kabusha imodemu noma i-router kungasiza.
• Zama ukusondela eduze kwe-router.
• Esikhundleni sokusebenzisa uxhumano olungenantambo, zama ukusebenzisa ikhebula le-Ethernet.

Ukuqala kabusha kuqalisa kabusha i-DHCP futhi kwakha kabusha umzila oya kumaseva e-Netflix: khipha idivayisi imizuzwana engama-30, bese kuba i-modem, bese kuba i-router.

Lokho okubukayo	Isivinini esiqhubekayo sinconywa yiNetflix
Incazelo ejwayelekile noma i-720p	3 Mbps
I-HD ephelele engu-1080p	5 Mbps
I-Ultra HD 4K	15 Mbps

Kala kudivayisi ehlulekayo — uhlelo lwe-200 Mbps alusho lutho uma i-TV ibamba i-4 Mbps.

Ukulungisa 3: Ungazilungisa Kanjani Izinkinga Zokuxhumana?

Ngezinye izikhathi ungase ungangeni ngemvume ku-Netflix ngenxa yenkinga ekhona lapho kuxhunywa khona. Ngokuvamile, amakhodi ephutha e-Netflix aqala ngo-NW, AIP noma i-UI ayisibonakaliso sangempela sezinkinga zokuxhumeka. Lokhu kuzoholela emlayezweni wokuthi kunenkinga yokuxhumeka ku-Netflix.

Uma lokhu kwenzeka, udinga ukuqinisekisa ukuthi idivayisi yokusakaza ixhunywe kahle. Ungahlola inkinga kalula ngokuvula isiphequluli sewebhu. Kodwa uma inkinga ifana, buyekeza inguqulo yakho ye-Netflix.

Bese usebenza ngalezi:

• Cindezela inethiwekhi ngogesi: khipha imodemu kanye nerutha imizuzwana engama-30, xhuma imodemu, linda izibani zithule, bese uxhuma irutha.
• Buyisela izilungiselelo zokuxhumeka ezizenzakalelayo. I-DNS yangokwezifiso, i-proxy noma i-VPN kungemuva kwamaphutha amaningi e-NW-3-6 kanye ne-aip-701.
• Hlola ukuthi idivayisi isasekelwa, bese ushayela i-ISP yakho ukuze uthole umphumela we-fast.com.

Lungisa 4: Lungisa Amaphutha Esiphequluli, Isandiso kanye ne-DRM

Amakhodi aqala ngo-M7, F7 noma S7 asho isiphequluli, hhayi i-akhawunti yakho: I-Netflix ivikela ikhathalogi yayo nge-DRM, futhi noma yini ephula ingxenye yemidiya evikelwe iyeka ukudlala.

• Vula iwindi eliyimfihlo. Izandiso zikhutshaziwe lapho, ngakho uma i-Netflix idlala, enye yazo iyimbangela; zicime ngayinye, uqale nge-VPN, i-ad blocker kanye namathuluzi obumfihlo.
• Buyekeza isiphequluli, bese kuba yingxenye yaso ye-DRM: ku-Chrome, vula i-chrome://components bese uhlola i-Widevine Content Decryption Module; ku-Firefox, qinisekisa ukuthi okuqukethwe okulawulwa yi-Play DRM kuvuliwe.
• Shiya ukuphequlula okuyimfihlo — i-S7701-1003 ku-Safari kanye ne-F7701-1003 ku-Firefox ngokuvamile ayilutho olunye. Sula idatha yesayithi le-Netflix ku-netflix.com/clearcookies, bese ufaka i-Media Feature Pack ku-Windows N.

Lungisa 5: Ungalilungisa Kanjani Iphutha le-Netflix Elibangelwa Abasebenzisi Abaningi Kakhulu?

Amaphutha amaningi abasebenzisi abonisa ngokusobala ukuthi iphasiwedi yakho ye-Netflix yabiwe nabanye abantu. Kuhlala kukhona lowo mkhawulo kubantu abaningi abasebenzisa i-akhawunti ye-Netflix. Uma kufinyelelwa inombolo ephezulu, i-Netflix ikukhombisa umlayezo wephutha.

Ungayilungisa ngokuthi;

• Ngena ngemvume ku-akhawunti yakho ye-Netflix futhi.
• Khetha inketho ngokuphuma ngemvume kumadivayisi.

Uma inkinga ihlala ifana, sekuyisikhathi sokushintsha iphasiwedi yakho.

Ukuthi uthola izikrini ezingaki kuncike ohlelweni:

Uhlelo	Intengo yase-US	Ukusakaza	Ukulanda	Amalungu engeziwe
Okujwayelekile okunezikhangiso	$8.99	2	Amadivayisi amabili	Akutholakali
Okujwayelekile	$19.99	2	Amadivayisi amabili	1, $7.99 ngezikhangiso noma $9.99 ngaphandle kwezikhangiso
I-Premium	$26.99	4	Amadivayisi ayi-6	Kufika ku-2, $7.99 ngezikhangiso noma $9.99 ngaphandle kwezikhangiso

I-akhawunti ye-Netflix ingeyomndeni owodwa, i-Netflix esebenza ngayo kumadivayisi axhunywe kwi-inthanethi endaweni yakho eyinhloko yokubuka; umuntu ohlala kwenye indawo udinga isikhala esengeziwe selungu noma i-akhawunti yakhe. Amalungu omndeni asengahamba ne-I am Traveling on a TV noma Watch Temporarily efonini. Ukuze usule yonke iseshini, ngena ngemvume ku-netflix.com bese usebenzisa i-Sign out of all devices.

Ukulungisa 6: Ungayisetha Kabusha Kanjani Noma Uyishintshe Kanjani Iphasiwedi Yakho ye-Netflix?

Ngokusebenzisa i-akhawunti yakho ye-Netflix, ungashintsha noma usethe kabusha iphasiwedi yakho ye-Netflix.

Ungakwenza lokhu ngokuthi;

• Chofoza ku-akhawunti yakho ye-Netflix. Khetha inketho ethi “shintsha iphasiwedi”.
• Ibhokisi lengxoxo lizokubuza ngephasiwedi yakho yamanje, kanti umugqa wesibili nowesithathu uzoqinisekisa iphasiwedi yakho entsha.
• Uma usufake iphasiwedi entsha, chofoza inketho yokugcina ukuze ushintshe noma usethe kabusha iphasiwedi.

Ukushintsha iphasiwedi kuqeda iseshini ngayinye kuwo wonke amadivayisi, yingakho kususa iphutha labasebenzisi abaningi kakhulu — kodwa uzongena ngemvume futhi ku-TV yakho. Uma uyilahlile, yisethe kabusha esikrinini sokungena ngemvume.

Lungisa 7: Kuvela Nini Isikrini Esimnyama Esikrinini?

Enye yezinkinga ezivamile abasebenzisi beNetflix ababhekana nazo ukuvela kwesikrini esimnyama. Ngokuvamile kwenzeka ngenxa yokusebenzisa i-Safari, i-Firefox, i-Edge, noma i-Chrome ku-PC ye-Windows. Uma isikrini esimnyama sivela esikrinini, sebenzisa indlela elandelayo;

• Sula i-cache yesiphequluli sakho noma uzame ukusebenzisa esinye isiphequluli.
• Enye indlela yokuxazulula le nkinga ukusula amakhukhi e-Netflix.
• Uma inkinga ifinyelela esicongweni, lesi yisikhathi sokukhipha isiphequluli noma uhlelo lokusebenza lwe-Netflix. Uma usukwenzile lokho, faka kabusha bese uhlola futhi.

I-Netflix isuse i-Microsoft Silverlight futhi manje idlala nge-HTML5 kusiphequluli esisekelwayo, ngakho-ke isiphequluli noma uhlelo lokusebenza yilona kuphela into efanele ukufakwa kabusha; vula kabusha ukusheshisa kwehadiwe. Uma isikrini simnyama kodwa umsindo udlala, iya ku-Fix 9.

Uma ungakakwazi ukuxazulula izinkinga zokusakaza ze-Netflix, ungaxhumana nabasebenzi bokusekela be-Netflix ngengxoxo noma ucingo.

Lungisa 8: Vuselela Idatha Egcinwe yiNetflix Kudivayisi Yakho

I-UI-800-3, i-UI-113, i-TVQ-PM-100, i-5.7 kanye ne--11800 konke kusho into efanayo: idatha egcinwe kudivayisi isiphelelwe yisikhathi, ngokuvamile ngemva kokubuyekezwa kohlelo lokusebenza.

• Qala kabusha kahle: vala idivayisi ngokuphelele, uyikhiphe, linda imizuzwana eyi-15, bese uyivula futhi.
• Phuma bese ungena ngemvume kusuka kumenyu ye-Netflix ngaphansi kwe-Get Help. Uma ungakwazi ukuyifinyelela, cindezela Phezulu, Phezulu, Phansi, Phansi, Kwesobunxele, Kwesokudla, Kwesobunxele, Kwesokudla, Phezulu, Phezulu, Phezulu, Phezulu ku-remote ukuze ufinyelele inketho yokuvala.
• Sula idatha yohlelo lokusebenza, noma — ku-Roku naku-Apple TV, ezingenalo i-cache control — susa bese ufaka kabusha uhlelo lokusebenza.

Isixazululo 9: Hlola ikhebula le-HDMI, i-HDCP kanye ne-Display Path

Isikrini esimnyama esinomsindo siyinkinga yendlela yevidiyo kaningi kunenkinga yeNetflix: I-HDCP iyindlela yokuvikela ukuxhawulana phakathi kwedivayisi ne-TV, futhi uma yehluleka, izihloko ezivikelwe ziyanyamalala ngenkathi amamenyu edlala.

• Qinisekisa ukuthi i-TV isesimweni esifanele, bese ubeka kabusha ikhebula le-HDMI kuzo zombili izinhlangothi.
• Zama enye imbobo ye-HDMI kanye nekhebula; izintambo ezindala zivame ukwehluleka ukuxoxisana nge-HDCP.
• Thatha i-AV receiver, i-soundbar noma i-switch out eketangeni, bese ukhipha i-TV umzuzu bese uyibuyisela phezulu.

Lungisa 10: Sebenzisa isiphequluli kanye nohlelo lokusebenza olusekelwa yiNetflix

I-Netflix isekela i-Chrome, i-Edge, i-Firefox, i-Opera kanye ne-Safari kukhompyutha, futhi ilahla izakhiwo ezindala buthule — i-E109 yilokho okutholayo uma isiphequluli sisusiwe ohlwini.

Ipulatifomu	Isidingo	Okungenani kwesiphequluli
Amafasitela	I-Windows 10 noma 11	I-Edge 118, i-Chrome 117, i-Firefox 111, i-Opera 92
I-Mac	i-macOS 10.15.5 noma kamuva	I-Safari 14, i-Chrome 117, i-Firefox 111, i-Opera 92
I-Chromebook noma i-iPad	I-ChromeOS 76 noma ngaphezulu, i-iPadOS 14 noma ngaphezulu	I-Chrome 117, i-Safari 14

I-Edge ne-Chrome ku-Windows zingafinyelela ku-2160p lapho ihadiwe ivumela khona, i-Firefox ne-Opera zifinyelela ku-1080p, kanti i-Safari 15 noma kamuva iyadingeka emicimbini ebukhoma. I-Windows 8 ne-8.1 zidlala kuphela ngencazelo ejwayelekile.

Lungisa 11: Cima i-VPN yakho, i-Proxy noma i-Unblocker

“Kubonakala sengathi usebenzisa i-unblocker noma i-proxy”, ekhonjiswa ngekhodi M7037-1111, kusho ukuthi i-Netflix ibona ithrafikhi yakho ifika ivela kwenye indawo.

• Vala i-VPN kudivayisi naku-router; amanye ama-antivirus suites athunyelwa nge-drive eyodwa ivuliwe. Khubaza i-smart DNS kanye nezandiso ze-proxy, bese ubuyisela izilungiselelo ezizenzakalelayo.
• Vula i-fast.com, khetha u-Show more info, bese uqhathanisa izwe eliseduze ne-Client nendawo okuyo; uma kungalungile ngokungasebenzi kwe-VPN, nikeza i-ISP yakho lelo zwe kanye nekheli le-IP.
• Uma udinga i-VPN yezinye ithrafikhi, dlulisela i-Netflix ngaphandle kwayo. I-Netflix ayisekeli ukusetshenziswa kwe-VPN emicimbini ebukhoma noma okuhlangenwe nakho okusekelwa yizikhangiso.

Lungisa 12: Ukulanda, Imikhawulo Engaxhunyiwe Ku-inthanethi Nokubuka Ngesikhathi Uhamba

Ukulanda kuyisibonelelo esihlukile ekusakazeni, futhi kuchaza ukuthi kungani i-akhawunti esebenzayo yenqaba ukulondoloza isihloko.

• I-Standard enezikhangiso ivumela ukulanda kumadivayisi amabili, okulinganiselwa kuzihloko ezingu-15 ngedivayisi ngayinye njalo ngenyanga; I-Standard iphinde ivumele ezimbili, kanti i-Premium ivumela eziyisithupha.
• Isihloko esigciniwe siphelelwa yisikhathi uma ucindezela i-play noma ilayisensi yaso iphela, futhi ezinye zinomkhawulo osethwe yi-studio. Hlola nesitoreji futhi: ukulanda okubhalwe ingxenye kuvela njengephutha -103 ku-iPhone naku-iPad.
• Ukulanda kuhlobene nezwe le-akhawunti, ngakho-ke ukuya phesheya kungabavimba ukudlala.

imibuzo ejwayelekile ukubuzwa

1. Ngingazi kanjani ukuthi i-Netflix ayisebenzi noma inkinga ingeyami?

Hlola i-help.netflix.com, hlola idivayisi yesibili kanye nenethiwekhi yesibili, bese usebenzisa i-fast.com. Ukwehluleka yonke indawo kukhomba ku-Netflix; ukwehluleka kudivayisi eyodwa kukhomba kuyo.

2. Isho ukuthini ikhodi yephutha ye-Netflix i-NW-3-6?

Idivayisi ayikwazi ukufinyelela i-Netflix ngendlela yenethiwekhi yamanje, ngokuvamile ngenxa ye-DNS, i-VPN noma i-proxy, noma isilungiselelo esenziwe ngokwezifiso. Qala kabusha i-modem ne-router, bese ubuyisela okuzenzakalelayo.

3. Kungani iNetflix ithi abantu abaningi kakhulu basebenzisa i-akhawunti yami?

Umkhawulo wokusakaza wohlelo lwakho usufinyelelwe: izikrini ezimbili ku-Standard ezinezikhangiso kanye ne-Standard, ezine ku-Premium. Misa ukudlala kwenye indawo noma uphume ngemvume kumadivayisi angasetshenziswanga, bese ulinda imizuzu embalwa.

4. Ngingabelana nge-Netflix nomuntu ohlala kwenye indlu?

Kuphela ngesikhala selungu esengeziwe esikhokhelwayo, esitholakala ku-Standard naku-Premium kodwa hhayi ku-Standard esinezikhangiso. Ilungu elengeziwe lithola ukungena kwalo bese libuka kudivayisi eyodwa ngesikhathi.

5. Kungani isikrini sami se-Netflix simnyama kodwa umsindo usadlala?

Ku-TV okusho indlela yevidiyo — okokufaka kwe-HDMI, ikhebula, isamukeli se-AV esiku-chain, noma i-HDCP. Kukhompyutha ngokuvamile kuba idatha yesiphequluli, ukuphequlula okuyimfihlo noma i-DRM.

Isiphetho

Sebenza ukulungisa ngokulandelana bese iNetflix ibuya cishe njalo: hlola ukuthi iNetflix ayisebenzi yini, hlola uxhumano ngokumelene ne-3, 5 kanye ne-15 Mbps kudivayisi ehlulekayo, vula i-modem kanye ne-router, bese usula idatha egcinwe uhlelo lokusebenza noma isiphequluli. Lokho akubizi lutho futhi kuhlanganisa ukubhafa kanye namakhodi amaningi esikrinini.

Bese uqondanisa ikhodi nesendlalelo sayo. Amakhodi e-NW kanye ne-aip ayinethiwekhi, amakhodi e-UI kanye ne-TVQ ayidatha yedivayisi egciniwe, amakhodi e-M7, F7 kanye ne-S7 ayisiphequluli kanye ne-DRM yayo, futhi umlayezo wabasebenzisi abaningi kakhulu noma wasekhaya uhlelo lwakho hhayi iphutha. Ukuphuma ngemvume kuwo wonke amadivayisi nokusetha kabusha iphasiwedi kususa izinkinga ezingeni le-akhawunti.

Gcina yonke ikhodi, kufaka phakathi noma yisiphi isijobelelo, ngoba i-UI-800-3 noma i-TVQ-PB-101 enesandiso esinama-bracket ingakhomba endaweni ehlukile kunekhodi ecacile. Uma lokho kwehluleka, ukwesekwa kwe-Netflix kungatholakala ngengxoxo noma ngocingo, futhi i-ISP yakho ingahlola umzila lapho i-fast.com ibonisa izwe noma isivinini esingahambisani nekheli lakho.